The location was fantastic. Lovely staff throughout the hotel. The room was spacious, clean, well laid out and the beds were extremely comfortable. Free bottles of water from reception were really handy. A lovely hotel overall.

The room was spacious and comfortable and check-in was very easy. Staff was friendly, and we appreciated having complimentary coffee in the mornings.

The hotel was close to certain stores that we wanted to go to. The room was clean and spacious enough for 4 people. The beds were really comfy and pleasant to sleep on. The workers in the reception were friendly and quick to accommodate my requests.

Room wonderfully spacious (two queen deluxe) and very quiet through the night (7th floor). Great beds and big bathroom. Location is FANTASTIC for theater and Bryant Park and eating options (Zuckers Bagels!). And they gave us a bottle of wine at check in and there were real wine glasses in the room!

I really liked the roof restaurant, good service, tasty tacos, and drop dead view! On the downstairs desk, they were quick answering the phone re queries before I arrived, and obliging storing my luggage likewise. There was a really nice lady on the desk - dark haired - Buzzie?? Who found me a hairdresser also before I arrived. Great service.